Shell Energy Broadband deals
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All you need to know about Shell Energy Broadband

Best known for petrol and energy, Shell Energy also offers simple, affordable broadband.

Let's take a look in more detail at what Shell Energy Broadband has to offer.

What packages do Shell Energy Broadband offer?

Shell Energy offer a range of home broadband packages across different Openreach technologies, from superfast fibre to full fibre connections.

Standard Fibre packages

  • Fast Broadband (ADSL) - 11Mb average download speed
  • Superfast Fibre - 38Mb average download speed
  • Superfast Fibre Plus - 67Mb average download speed

Ultrafast packages

Shell’s Ultrafast Fibre uses Openreach’s GFast technology. GFast builds on FTTC by supercharging your telephone line to provide lightning fast speeds. Over 2.8m premises in the UK can get GFast Fibre broadband.

  • Ultrafast Fibre - 145Mb average download speed
  • Ultrafast Fibre Plus - 290Mb average download speed

Full Fibre packages

  • Full Fibre 100 - 109Mb average download speed
  • Full Fibre 200 - 207Mb average download speed
  • Full Fibre 300 - 311Mb average download speed
  • Full Fibre 500 - 525Mb average download speed
  • Full Fibre 900 - 944Mb average download speed

All packages come on an 18 month contract with unlimited downloads, no connection fee and line rental included.

Does Shell Energy Broadband include a home phone service?

Line rental is included as standard with Shell Energy Superfast and Ultrafast broadband packages. Pay as you go calls are included in this, with the option to add a call package if you wish.

  • Evening and Weekend - Inclusive calls to 01, 02 and 03 numbers and standard UK mobile calls from 7pm to 7am Monday to Friday, and all day Saturday and Sunday
  • Anytime - Inclusive calls to 01, 02 and 03 numbers and standard UK mobile calls ay any time of day
  • International - 600 inclusive minutes to landlines in 40 countries, 75% discount on calls to mobiles in 40 countries and 50% on all other international calls

Shell's Full Fibre broadband packages do not come with a home phone line at all. This is because Full Fibre replaces any existing telephone lines that reach your home with new fibre optic cabling.

A lot of full fibre providers offer a Voice over IP (VoIP) telephone service instead of a traditional landline, but this is not something that Shell Energy Broadband currently offer.

What router do you get with Shell Energy broadband?

Shell Energy Broadband provides a WiFi router at no additional cost when they activate your new broadband service. The router supplied will depend on the package you sign up for. If you sign up to Shell Energy Fast Broadband, you’ll receive a Technicolor TG588 v2. All other Shell broadband packages come with a Technicolor DWA0120.

As far as routers go, the Technicolor TG588 is a pretty basic single band router, almost every other provider offers something better, but it will still get the job done.

The Technicolor DWA0120 is a dual-band router that supports the faster 5Ghz 802.11ac standard alongside 2.4Ghz 802.11n. It also includes 4x gigabit network ports.

Technicolor TG588 router specifications

  • Wi-Fi: 802.11b/g/n (2.4GHz)
  • Dual-band Wi-Fi: No
  • Ethernet: 4x 100Mb LAN
  • Extras: 1x USB 2.0 port

Technicolor DWA0120 router specifications

  • Wi-Fi: 802.11b/g/n (2.4GHz) & 802.11ac (5GHz)
  • Dual-band Wi-Fi: Yes
  • Ethernet: 4x Gigabit LAN
  • Extras: 1x USB 2.0 port

Frequently asked questions

How much does Shell Energy Broadband cost?

How much you spend depends on the package you choose. Shell Energy Broadband packages start from No per month. View all the latest Shell Energy Broadband deals.

How fast is Shell Energy Broadband?

Shell Energy offers a variety of broadband speeds ranging from 11Mb up to 900Mb, though availability is limited on the Ultrafast packages.

Is Shell Energy Broadband unlimited?

Yes, all of Shell Energy Broadband’s packages come with unlimited usage allowances as standard, so you can download and stream as much as you like.

How long are Shell Energy Broadband contracts?

Shell Energy Broadband contracts are a minimum of 18 months. However unlike most providers, Shell Energy Broadband promise they won’t hike your broadband prices up at the end of your initial minimum contract period.

How do I switch to Shell Energy Broadband?

Switching to Shell Energy Broadband couldn't be easier. Once you have found the deal you want, simply click the ‘View Deal’ button. This will take you to Shell Energy’s website, who will guide you through the rest of the process. Or you can click the link below to go direct to the Shell Energy website.

Visit Shell Energy's website

If your current provider is Virgin Media then you will need to let them know that you're leaving and it's up to you to coordinate the end of one contract and the start of another.

If you're choosing a broadband package and are currently with another provider that uses the Openreach network, then they will do the contacting on your behalf.