What data we collect and how we collect it

When you visit this website we may collect, store and use the following kinds of information:

Information provided by you: While using our website, you may provide us with information in several ways, including filling in forms or by corresponding with us by email. This also includes information you provide when you enter a competition or report problems with our services. This information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address

Information we collect about you: We may collect information on how the website is accessed and used. This information may include, but is not limited to:

  • Your computer's IP address
  • Browser and device type
  • The pages of our website you visit
  • The date and time of your visit
  • Information about your location
  • Unique device identifiers and other diagnostic data

We use this data to improve and customise our service.

Cookies

We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website. We will use the persistent cookies to enable our website to recognise you when you visit and remember your preferences.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available here.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites. Third party websites will have their own privacy policies which you should read carefully.

How your data is used

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We take your privacy and the security of your personal information extremely seriously, and we comply with the requirements of the GDPR.

Information stored and collected about you allows us to improve our services. We will only use your personal information to:

  • Provide you with news and special offers that may be of interest to you. You can opt out of our newsletters at anytime by following the unsubscribe link on any email we send
  • Gather analysis or valuable information so that we can improve our service
  • Monitor the usage of our website
  • Carry out research
  • Fulfil a prize draw or competition entry
  • Deal with enquiries and complaints made by or about you relating to the website

We use Sendinblue to manage our email newsletter subscriptions and distribution. Sendinblue securely store your name and email address for purposes of delivering such communications. Sendinblue will not share your information with any other company or use it for any other purpose. Please refer to Sendinblue’s privacy policy for further information.

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at [email protected].

If you have any queries relating to our use of your personal data or any other data protection or privacy policy issues then please contact us on [email protected].

Other Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers (including their subcontractors) or our subcontractors insofar as is necessary for the purposes of providing our services to you and on the understanding they keep the information confidential and in accordance with the terms set out in this privacy policy. This will include, but not be limited to, any third party we use for the provision to us of a marketing platform.

In addition, we may disclose information about you:

  • To the extent that we are required to do so by law
  • Tn connection with any legal proceedings or prospective legal proceedings
  • Tn order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
  • To the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling

Except as provided in this privacy policy, we will not provide your information to third parties.

Marketing

We would like to send you information about services and products which may be of interest to you. We will only send you emails or marketing communications if you have agreed to this but you can ask us to stop at any time. If you no longer wish to be contacted for marketing purposes, please email [email protected] or click the unsubscribe link on any email received.

Transferring your information outside of Europe

We currently do not transfer your personal data outside the EEA. If in the future we transfer your personal data, in accordance with the terms of this Policy outside of the EEA, we will make sure that the party receiving the data agrees to provide the same or similar protection that we do and that the information they receive is used only in accordance with our instructions.

Security

We are committed to safeguarding the personal information you provide to us. We use appropriate measures to protect the information that you submit through our website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of information you submit via our website and any transmission is at your own risk. Once we have received your information, we will take appropriate technical and organisational measures to safeguard your personal data against loss, theft and unauthorised use, access or modification.

Your rights

The GDPR grants you the right to access particular personal data that we hold about you. If you would like a copy of some or all of your personal information, please email us at [email protected].

We shall respond promptly to any such request. In certain circumstances, we may make a small charge for this service. Our formal response will include details of the personal data we hold about you, including the following:

  • Sources from which we acquired the information
  • The purposes for processing
  • The persons or entities with whom we are sharing the information.

You also have the right to receive your personal data in a structured, commonly used and machine readable format and have the right to ask us to transmit it to another controller if technically possible.

We want to make sure that your personal data is accurate and up to date. You may ask us to correct or remove without delay any information about you that you think is inaccurate by emailing us at [email protected].

You have the right to seek a restriction of the processing of your personal data in certain circumstances. Further, you have the right to lodge an objection if you feel that one of the grounds relating to your particular situation apply. When you exercise your right to object, we must stop any processing unless we can show compelling legitimate grounds for the processing, which override your interest, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

Should you wish for us to completely delete all information that we hold about you please contact [email protected].

Retention

Ewecompare.com will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy.

Complaints

If you feel that your personal data has been processed in a way that does not comply with the GDPR, you have a specific right to lodge a complaint with the Information Commissioner’s Office.

Contact

If you have any questions about this privacy policy, please write to us by email at [email protected].