TalkTalk Broadband deals Updated: 2024-05-14 19:39:11

TalkTalk Broadband packages

Like most providers, TalkTalk uses the BT Openreach network. TalkTalk has standard fibre broadband packages, plus full fibre options for those who can get it.

Fast Broadband

TalkTalk's basic ADSL broadband with download speeds averaging 11Mb and upload speeds averaging 1Mb. Not the fastest around but this should still be enough for one-two devices with light everyday usage, such as emails, social media and occasional streaming.

Fibre 35

TalkTalk's fibre package has download speeds averaging 38Mb and upload speeds averaging 9Mb. Perfect for families and shared homes with a few people online at the same time, you will find a much better connection for things like Netflix than on the basic ADSL package.

Fibre 65

Larger busier households or those into gaming will probably prefer the top package of Faster Fibre. This has average download speeds of 67Mb and upload speeds of 17Mb.

Full Fibre

Talktalk are still rolling out their full fibre (FTTP) packages, with speeds up to 944Mb and no phone line needed. There are currently 3 speed tiers:

• Full Fibre 150 - average speeds of 152Mb
• Full Fibre 500 - average speeds of 525Mb
• Full Fibre 900 - average speeds of 944Mb

TalkTalk Home Phone

TalkTalk broadband and standard fibre broadband customers get pay as you go calls included, with the option to upgrade to either:

• Unlimited UK Calls
• International Max

Why choose TalkTalk Broadband?

Affordable

TalkTalk market themselves as a budget provider with some of the cheapest packages in the UK.

Totally unlimited

All TalkTalk's Broadband packages are totally unlimited with no traffic management, meaning your connection won't be slowed down at peak times.

Netflix

TalkTalk are the first major broadband provider in the UK to offer Netflix without an additional TV bundle.

Customers who sign up to either the Fibre 35 of Fibre 65 package get the option to add Netflix to their package, without the requirement to take out a TV service. This is great for those who only watch Netflix and don’t want to take any other channels, plus it's easy to keep track with both services together in one easy package and bill.

30-day Great Connection Guarantee

You’ll be free to leave at any time over the first 30 days of your service being live if you aren't completely satisfied.

HomeSafe and Supersafe Boost

All TalkTalk Broadband packages come with HomeSafe, their award winning online protection service. This applies parental controls that allow you to control what websites your family has access to and when, with the added protection of virus alerts.

For an additional monthly fee (currently £3 a month) TalkTalk Broadband customers can add the SuperSafe Boost to their package. Powered by F-Secure, you get comprehensive online protection on up to 10 devices, keeping you protected from online dangers such as viruses, ransomware, phishing scams and malicious websites. You also get Password Manager to securely store all your passwords, PIN codes and card details.

Easy to bundle packages

Bundle your TV, broadband and phone services together easily with TalkTalk.

What's bad about TalkTalk Broadband?

Customer Service

The latest Ofcom Telecoms and Pay TV Complaints Report from Q2 2020 put TalkTalk amongst the most complained about broadband providers with 22 complaints per 100,000, well above the industry average of 10.

Availability

TalkTalk's fibre broadband uses FTTC technology from the Openreach network which covers around 95% of the UK. However their Speed Boost package does not yet have the same coverage, so you will only be given the option to add this boost if it's available in your area.

Must take line rental

All TalkTalk Broadband packages must be taken with a phone line. The cost of line rental is included in the package price. Packages come with a Pay as you Go phone plan as standard, with the option to add a call plan boost if required.

Learn more about why you need a phone line to get broadband

What equipment do I get?

All customers signing up to TalkTalk's Broadband packages receive their award winning WiFi Hub supporting faster connections that reaches into more of those hard-to-reach corners of your home.

What else does TalkTalk offer?

Learn more about what else TalkTalk offers:

• TalkTalk TV

Frequently asked questions

How do I switch to TalkTalk Broadband?

Switching to TalkTalk Broadband couldn't be easier. Once you have found the deal you want, simply click the ‘View Deal’ button. This will take you to TalkTalk’s website, who will guide you through the rest of the process. Or you can click the link below to go direct to the TalkTalk website.

Visit TalkTalk's website

If your current provider is Virgin Media then you will need to let them know that you're leaving and it's up to you to coordinate the end of one contract and the start of another.

If you're choosing a broadband package and are currently with another provider that uses the Openreach network, then they will do the contacting on your behalf.